The Figueredo family campaigned for 10 years to find out who was responsible for their daughter Alice’s death, whilst under NHS care. They won a partial victory this week, but the financial, professional and personal toll has been enormous.

I salute those who challenge the system, at great personal cost. Many derive no individual benefit other than the knowledge that theur challenge has improved care for others.

We were born with 2 ears but listening isn’t easy. We can be distracted by so many things. Being listened to is a gift and can change the way we think, organise our thoughts and plan our futures. Find someone who will listen to you and it might just change your life!

Was it really worse 30 years ago? Why despite many improvements in working lives, do we still have increasing stress and burnout?